Airfare Alert App Hopper Will Change The Way You Travel
We can all agree that buying an airline ticket can be a long and tiring process.
Airline websites are ugly and overwhelming, and you can pretty much forget trying to buy a ticket on your smartphone quickly and easily.
I wrote about Hopper earlier this year. They have made some upgrades since then. The app offers real-time alerts on airfares to give users a head’s up when a ticket is likely at it’s cheapest, but until now the app sent travelers to airline and booking sites to actually buy a flight. Not anymore.
You can save your traveler and payment information in the app, and once that’s set up it’s pretty easy to navigate around everything else.
Hopper claims that its own “Price Prediction” technology, which monitors and analyzes billions of flight prices daily, can save users up to 40 percent on flights, and in 95 percent of cases will get you a cheaper flight…or at least one that’s the same price as you would have found elsewhere.
“This sets us up to create a much better way of shopping and watching an airfare,” Hopper CEO Frederic Lalonde told Mashable.
The booking feature has been in the works since January, and has posed several challenges, as this marks Hopper becoming a travel agency — a much different business than a data analysis service. Hopper is partnering with a call center company to provide customer service.
“We’ve tried to look at what it is to service a customer,” said Lalonde. Payments are processed by Stripe; Lalonde said Apple Pay could be integrated in the future.
The app’s flight recommendations are powered by algorithms that scan all of the major airlines and look back at years of flight data to pick out price fluctuation trends.
Hopper is free to download and use, but a $5 commission that goes to the company is worked in on the flights you book through the app. That seems like a good deal when you’re potentially saving hundreds of dollars on the flight.